Shipping policy
Last updated: March 10, 2026
This Shipping Policy applies to orders within the United States. By placing an order with Wellness Recovery USA, you agree to the terms outlined below.
Delivery Services
We ship orders using trusted carriers, including:
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FedEx
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USPS
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UPS
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DHL
- Freight Carriers and other logistics partners
Carrier selection may vary depending on product type, size, and destination.
Transit, Handling, and Order Cut-Off Times
Processing / Handling Time:
Most orders are processed within 1–3 business days.
Transit and Delivery Time:
Delivery times vary by product, supplier, and delivery location. Most orders are delivered within 5–10 business days after processing. Large, oversized, or specialty products may require additional transit time.
The estimated shipping or delivery timeframe available for your specific order will be displayed at checkout before the order is placed.
Order Cut-Off Time:
3:00 PM Central Time
Orders placed after the cut-off time will begin processing the following business day.
Shipping Costs
We offer FREE shipping on all orders within the continental United States. There is no minimum purchase requirement.
Any available shipping options and estimated delivery times will be displayed at checkout before the order is placed.
Cancellations
Orders may be cancelled at any time before processing begins.
If the order has already been processed or shipped, please refer to our Return & Refund Policy for next steps.
Parcels Damaged in Transit
If a package arrives damaged:
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If the courier is present, please refuse the delivery if possible.
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If the package was left without your presence, contact us immediately so we can arrange inspection and determine the next steps.
Documentation (photos of packaging and product) may be required to support a claim.
Contact Information
For any shipping-related questions:
Wellness Recovery USA
405 Two Mile Pike
Suite B Unit 102
Goodlettsville, TN 37072
United States
Phone: +1 606-777-0808
Email: info@wellnessrecoveryusa.com